Find out about a problem before your customers do. We watch your store around the clock and alert you the moment it stops responding, well before its SSL certificate or domain name expires, and whenever Zen Cart releases a security fix for the version you run.
Monitoring is the watching, not the fixing: when something needs hands-on work, we'll quote it, or you can move up to Maintenance Essentials or Maintenance Plus at any time.
Compare the maintenance plans| Option | Store Monitoring | Maintenance Essentials | Maintenance Plus |
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| Price | $9.99 a month | $49 a month | $129 a month |
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| Paid annually (two months free) | $99.90 a year | $490 a year | $1,290 a year |
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| Best for | Knowing the moment something goes wrong | Steady care for a running store | Busy stores that need more time and faster answers |
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| Uptime monitoring with alerts | Yes | Yes | Yes |
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| SSL certificate and domain expiry alerts | Yes | Yes | Yes |
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| Zen Cart security alerts for your version | Yes | Yes | Yes |
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| Security patches and bug fixes applied | No | Yes | Yes |
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| Updates to our plugins and Library-listed plugins | No | Yes | Yes |
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| Monthly backup check | No | Yes | Yes |
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| Hands-on time included | None | 1 hour a month | 3 hours a month |
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| Response | Alerts only | Next business day | Same business day |
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| Quarterly health check | No | No | Yes |
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| Zen Cart upgrades | Quoted | 15% off | 40% off |
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Every plan: cancel anytime, effective at the end of the period you've paid for. Included hours don't carry over to the next month; extra work is billed at our hourly rate. Upgrades, new installs, and new plugins are quoted separately. After you subscribe, open a support ticket on myZenCartHost.com with your store's address (and, for the maintenance plans, your access details: SSH, or cPanel or FTP, and an admin login), and we'll set everything up.
These plans work for any Zen Cart store, wherever it's hosted. Not sure a plan is right for you? Compare all our maintenance options, including pay as you go.
Subscribe to Store Monitoring on myZenCartHost.com | Contact us about site maintenance
