Everything in Store Monitoring, plus someone to act on it. We apply Zen Cart's security patches and bug fixes, keep our plugins and the Library plugins you run up to date, check each month that your backups are being made, and set aside an hour of hands-on work every month for whatever your store needs: a fix, a small change, a plugin installed. We answer by the next business day. When it's time to upgrade Zen Cart, you get 15% off.
Compare the maintenance plans| Option | Store Monitoring | Maintenance Essentials | Maintenance Plus |
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| Price | $9.99 a month | $49 a month | $129 a month |
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| Paid annually (two months free) | $99.90 a year | $490 a year | $1,290 a year |
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| Best for | Knowing the moment something goes wrong | Steady care for a running store | Busy stores that need more time and faster answers |
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| Uptime monitoring with alerts | Yes | Yes | Yes |
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| SSL certificate and domain expiry alerts | Yes | Yes | Yes |
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| Zen Cart security alerts for your version | Yes | Yes | Yes |
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| Security patches and bug fixes applied | No | Yes | Yes |
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| Updates to our plugins and Library-listed plugins | No | Yes | Yes |
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| Monthly backup check | No | Yes | Yes |
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| Hands-on time included | None | 1 hour a month | 3 hours a month |
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| Response | Alerts only | Next business day | Same business day |
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| Quarterly health check | No | No | Yes |
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| Zen Cart upgrades | Quoted | 15% off | 40% off |
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Every plan: cancel anytime, effective at the end of the period you've paid for. Included hours don't carry over to the next month; extra work is billed at our hourly rate. Upgrades, new installs, and new plugins are quoted separately. After you subscribe, open a support ticket on myZenCartHost.com with your store's address (and, for the maintenance plans, your access details: SSH, or cPanel or FTP, and an admin login), and we'll set everything up.
These plans work for any Zen Cart store, wherever it's hosted. Not sure a plan is right for you? Compare all our maintenance options, including pay as you go.
Subscribe to Maintenance Essentials on myZenCartHost.com | Contact us about site maintenance
